A leader in the InfoTech industry helping their clients, imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. They operate design studios and engineering centers around the world, extending their deep expertise to customers in various industries.
During the project’s transfer, the Client lost a critical database which caused issues regarding the maintenance of the database and its recovery. A large number of open tickets were pending and poor functionality of the product could be experienced. The process of automatic onboarding wasn’t smooth enough as it had multiple errors.
The database was recovered and restored by our team of professionals. The product’s functioning was improved by quickly resolving a high number of tickets, which improved the automatic onboarding process for the new employees.